Frequently Asked Questions

    Find answers to common questions about booking, payments, and our services

    Booking

    Simply browse our properties, select your preferred dates, choose the number of guests, and click "Book Now". You'll be guided through the secure payment process to confirm your reservation.

    Yes, you can modify your booking based on availability and the property's modification policy. Contact our support team or check your booking details in your account.

    Cancellation policies vary by property. Most properties offer free cancellation up to 24-48 hours before check-in. Check the specific cancellation policy during booking.

    Payments

    We accept major credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely through our encrypted payment gateway.

    Payment is typically charged immediately upon booking confirmation. Some properties may offer pay-at-property options, which will be clearly indicated during booking.

    The price shown includes base accommodation. Additional fees may apply for extra guests, pets, or special services. All fees are clearly displayed before payment.

    Property

    Each property listing includes a detailed amenities section. Common amenities include swimming pools, kitchens, parking, WiFi, and garden areas. Check individual listings for specific details.

    Pet policies vary by property. Look for the "Pet Friendly" tag on listings or contact the property owner directly. Additional pet fees may apply.

    Most properties have fully equipped kitchens for self-catering. Some properties offer catering services for an additional fee. Check the property amenities and contact the owner for meal arrangements.

    Support

    Our 24/7 customer support team is available to help resolve any issues. You can reach us through phone, WhatsApp, or the support chat in your booking confirmation.

    Property owner contact details are provided in your booking confirmation email. You can also message them through our platform for any specific requirements.

    If the property significantly differs from the listing, contact our support team immediately. We'll work to resolve the issue and ensure you have a satisfactory stay.

    Still Have Questions?

    Our support team is here to help you with any additional questions